all sales are final. returns and exchanges are only accepted in the case of defective or damaged items. 

please note all goods are handcrafted, so each piece may vary in tone and texture, highlighting its natural charm. 

any damaged items must be reported within 48 hours of delivery.

Meet The Eye is not responsible for items lost in transit and will not replace or issue a refund for such cases. 

If goods arrive damaged or defective, please contact us immediately with photos of the damage and packaging.

Cancellation Policy (B2B customers only): 

A restocking fee of 20% for all canceled orders after two weeks. credit will be issued; no cash refund.